Privacy Policy

a. FPCO
Refers to F4L-NL BV, registered with the Dutch Chamber of Commerce (no. 75036800) and operating under the commercial brand names Access2Europe, Finance4Learning, and FutureProofingCo. References to “we”, “us”, or “our” in this Privacy Policy refer to F4L-NL BV.

b. Personal Data
Any information relating to an identified or identifiable individual, as defined under applicable data protection laws, including GDPR.

c. Client / User
Any individual or organisation interacting with us through our websites, platforms, communications, or professional activities.

d. Third-Party Providers
External organisations or partners involved in delivering services on our behalf, such as technology platforms, financial partners, and event or service organisers.

This Privacy Policy applies to personal information you provide when interacting with our websites, platforms, and services. This includes information shared when completing forms, attending meetings or training sessions, participating in webinars, requesting we forward information to third parties, or communicating with us through any channel.

It also applies to personal data we receive from third parties involved in delivering services to you, such as finance partners, technology platforms, event organisers, or marketing providers. Information may be provided in writing, verbally, or through online communication tools.

We collect different types of information depending on how you interact with us:

a. Personal Identification & Contact Information
This may include your name, email address, phone number, job title, organisation, location, and communication history.

b. Professional & Financial Information
Where relevant to providing services (e.g., financing, lead qualification, speaking engagements, business development cooperation), this may include programme details, company profiles, financial readiness indicators, or information needed for contractual or regulatory purposes. Sensitive information is only collected when necessary and with your consent, unless required by law.

c. Usage & Technical Data
This includes aggregated analytics, device and browser data, IP addresses, page interactions, link clicks, and other usage information collected through our platforms and third-party tools (e.g. HubSpot, Google, LinkedIn, X, YouTube).

We collect personal information in the following ways:

a. Information you provide directly
When you:

• Complete forms on our websites or landing pages

• Request information, meetings, proposals, or support

• Participate in webinars, training, or events

• Communicate with us by email, phone, or messaging platforms

• Enter into discussions or agreements with us

b. Information collected automatically
When you interact with our websites, social platforms, and online tools, we may collect usage and technical data through cookies, analytics, and tracking technologies. These help us understand activity patterns and improve our services. You can adjust your browser or device settings to manage cookies or restrict tracking.

c. Information provided by third parties
We may receive personal information from:

• Finance and technology partners

• Event organisers and professional networks

• Marketing and advertising platforms

• Public business sources (e.g., LinkedIn or company registries)

This information is only used to the extent required to deliver services, assess suitability, or communicate more effectively.

We use personal information only for purposes that are relevant and necessary to operate our websites, deliver our services, and maintain professional relationships. This may include:

a. Providing Services and Responding to Enquiries
Using your information to respond to requests, schedule meetings, share relevant materials, deliver programmes or services, or follow up on professional interactions.

b. Service Coordination with Third Parties
Where you request or authorise us to do so, we may share or forward information to trusted partners (e.g., educators, finance providers, technology platforms) to support the delivery of agreed services.

c. Communications
Sending administrative information, service updates, meeting confirmations, or relevant professional content. You can opt out of non-essential communications at any time.

d. Improving Our Services and Platforms
Using aggregated and technical data to analyse usage patterns, enhance user experience, and improve the relevance and delivery of our services.

e. Legal, Compliance, or Contractual Requirements
Where necessary, we may use or retain information to comply with legal, regulatory, tax, audit, or contractual obligations.

We only disclose personal information where it is necessary, lawful, and aligned with the purposes described in this Privacy Policy. This may include disclosure to:

a. Service Delivery Partners
Where required to provide services you request or authorise, we may share information with trusted partners such as educators, training providers, financial institutions, technology platforms, or event coordinators.

b. Professional Tools and Platforms
We use third-party systems (e.g., HubSpot, Google Workspace, LinkedIn, X, YouTube) for communications, analytics, scheduling, and file storage. These providers may process data on our behalf and are bound by contractual and legal safeguards.

c. Legal, Regulatory, or Compliance Requirements
We may disclose information where required to comply with applicable laws, regulations, court orders, audits, fraud prevention, or other legal processes.

d. Business Transfers
If we reorganise, merge, or transfer parts of our business, personal information may be transferred as part of the transaction, but always subject to confidentiality and applicable data protection laws.

We do not sell personal information to third parties.
We do not provide personal information to third parties for independent marketing purposes without your explicit consent.

We use AI-enabled tools to support communication, scheduling, analysis, and service delivery. These tools are used under human supervision and do not make binding decisions about individuals or organisations. Examples include features provided by HubSpot (e.g., workflow organisation, automated reminders, and suggested responses) and Google (e.g., analytics insights or document editing assistance). Occasionally, we may use other reputable AI-based services to draft, summarise, or format content. Any such processing is conducted in accordance with applicable data protection laws, and final decisions are always made by a human. Any insights or recommendations generated by these tools are for informational purposes only. You may request information about how such tools are used in relation to your personal data.

You have the right to request access to the personal information we hold about you, to request corrections, or to inquire why access may be restricted. Requests will be handled in accordance with applicable data protection laws (including GDPR). In some cases, reasonable administrative steps may be required to verify identity before changes are made.

We aim to keep personal information accurate and current. If you believe any information we hold about you is incorrect, outdated, or should be removed, please contact us through the forms provided on our websites so we can review and update it as appropriate.

We implement technical and organisational measures to protect your personal data from misuse, loss, and unauthorised access. Although we strive to use secure systems, no transmission over the internet is entirely secure. Breaches will be managed responsibly.

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The most recent version will always be published on our websites and identified by its effective date. Continued use of our websites, services, or communications after an update indicates acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact forms available on our websites. We will review and respond in accordance with applicable data protection laws.